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Privacy Policy

Privacy Policy of Forward Auto Inc. 

Effective Date: February 11, 2025

Forward Auto Inc. ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services or interact with us in any way.

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  • Data Collection: We only collect information shared on the contact us form.

    • Name ​

    • Phone Number 

    • Message 

    • Date and Time 

  • Data Usage: We may use the information we collect for various purposes, including:

    • To provide, maintain, and improve our services.​

    • To respond to your inquiries, requests, or concerns.

    • To comply with legal obligations.

  • SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party and affiliate company for marketing purposes. 

  • Data Protection: We take reasonable measures to protect the information we collect from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

  • User Rights: You have rights regarding the personal information we collect. These rights may include:

    • The right to access and correct your personal information.

    • The right to request the deletion of your personal information.​

    • Please contact us using the information below or at info@forwardautoinc.com. if you would like to exercise any of these rights.

  • Cookies and Tracking Technologies

    • We may use cookies and similar technologies to improve your experience and analyze website traffic. You can control the use of cookies through your browser settings.

  • Changes to This Privacy Policy

    • We may update our Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

  • Contact Us

    • If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

    • Forward Auto Inc. 
      (513) 653-0100 

    • info@forwardautoinc.com

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Terms and Conditions 

Terms and Conditions
Introduction
Welcome to Forward Auto Inc. By accessing or using our services, including receiving SMS communications, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not engage with our services.

1- SMS Consent Communication:

Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Forward Auto Inc., you may receive messages related to client inquires:

  • Load Order Confirmations 

  • Load Cancelation 

  • Load Drop off Dates 

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week related to your inquiry.

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Forward Auto Inc. in the following way:​

  • By submitting an online form.

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list by emailing info@forwardautoinc.com or visiting www.forwardautoinc.net.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.forwardautoinc.net.

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

  • Message and data rates may apply.

  • You can opt-out at any time by texting "STOP."

  • For assistance from Forward Auto Inc. text "HELP" to (513) 653-0100 or visit our Privacy Policy and Terms and Conditions pages.

  • Message frequency may vary. 

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